Craven County Announces Improvements to CARTS Services

Craven Area Rural Transit System (CARTS) is announcing service improvements beginning Thursday, October 1, 2026. The updates include improvements to fixed routes and expanded same-day ride options.

CARTS is updating its fixed-route service. These improvements will introduce hourly pickup times, streamline routes by removing underutilized stops, and provide more direct service to key CARTS destinations. A new pickup location will be added at the New Bern Mall at the main entrance between Annabelle’s and Buffalo Wild Wings. Fixed-route fares will remain $1 per passenger, with service operating Monday through Friday, 7:00 AM to 5:00 PM. 

Additionally, CARTS is launching OnDemand+, a same-day ride program offering quick, flexible transportation throughout much of New Bern. Similar to a taxi service, passengers may request a ride, and a nearby CARTS driver will be dispatched to assist. Same-day rides will be available from 10:00 AM to 2:00 PM, with a fare of $5 per ride.

Both service changes will take effect on Thursday, October 1, 2026. You can see the updated fixed route schedule and find more information on OnDemand services at https://www.cravencountync.gov/2582/Craven-County.

Contact CARTS at 252-636-4917 to book your ride or for questions on either of these changes.

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